Privacy Policy

1. Information we collect

We may collect the following types of information depending on how you use ClearCollab:

2. How we use information

We use the information we collect to:

• Create and manage user accounts
• Allow creators to create profiles and apply to campaigns
• Allow brands and agencies to post campaigns and review applications
• Display creator profiles or portfolios where the user chooses to make them public
• Organize campaign applications, shortlists, notes, and statuses
• Communicate with users about accounts, campaigns, support, updates, or security
• Improve ClearCollab’s features, user experience, and platform reliability
• Detect, prevent, and respond to fraud, spam, abuse, unauthorized access, or security issues
• Comply with legal obligations, enforce our terms, and protect our rights

3. How campaign visibility works

Campaign owners may create campaigns and application links that can be shared publicly or privately. Creator applications submitted to a campaign are intended to be visible to the campaign owner and authorized users connected to that campaign.

ClearCollab does not make private applicant lists, internal notes, or shortlists publicly visible unless a feature specifically allows sharing and the campaign owner chooses to use it.

4. Public creator profiles and portfolio pages

Creators may create profile or portfolio pages. Some profile or portfolio information may be visible publicly if the creator chooses to publish or share it. Creators should avoid adding information they do not want publicly visible.

5. How we share information

We do not sell personal information.

We may share information in the following limited situations:

• With campaign owners when a creator applies to a campaign
• With users or teams authorized to access a campaign workspace
• With service providers who help us operate the platform, such as hosting, storage, email, analytics, or security providers
• When required by law, regulation, legal process, or government request
• To protect the rights, safety, security, and integrity of ClearCollab, users, or others
• In connection with a business transfer, such as a merger, acquisition, restructuring, or sale of assets

6. Agency and brand privacy

ClearCollab is designed to help brands and agencies organize campaign workflows. Campaign applicant lists, internal notes, shortlists, and review statuses are intended to stay within the relevant campaign workspace and are not publicly listed by default.

ClearCollab does not claim ownership over an agency’s creator relationships. Agencies and brands remain responsible for their own creator communications, selections, agreements, payments, and campaign execution.

7. Cookies and similar technologies

We may use cookies and similar technologies to keep users logged in, remember preferences, understand usage, improve performance, and protect the platform. Users can manage cookies through their browser settings, but disabling cookies may affect platform functionality.

8. Data retention

We retain information for as long as needed to provide the platform, maintain records, resolve disputes, enforce agreements, comply with legal obligations, and protect our rights. Users may request account deletion or data removal by contacting us, subject to legal, security, and operational requirements.

9. Data security

We use reasonable technical and organizational measures to protect information from unauthorized access, loss, misuse, alteration, or disclosure. However, no internet-based platform can guarantee absolute security.

10. User choices and rights

Depending on applicable law, users may have rights to access, correct, update, delete, or withdraw consent for certain personal data processing. To make a request, users can contact us using the contact details below.

Creators can update profile information through their account where available. Brands and agencies can manage campaign information through their dashboard where available.

11. Children’s privacy

ClearCollab is not intended for children under the age of 18. Users should not create an account or submit personal information if they are under 18. If we learn that we have collected information from a child without appropriate consent, we may delete that information.

12. Third-party links and services

ClearCollab may include links to third-party websites or social media platforms, including Instagram, YouTube, LinkedIn, or other external services. We are not responsible for the privacy practices, content, or policies of third-party services.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we may update the “Last updated” date above. Continued use of ClearCollab after changes means you accept the updated policy.

14. Contact us

For privacy-related questions, requests, or concerns, contact us at:

Email: support@clearcollab.co