Terms of Service

1. Who may use ClearCollab

You must be at least 18 years old to use ClearCollab. By using the Services, you confirm that you are legally able to enter into these Terms and that the information you provide is accurate.

If you use ClearCollab on behalf of a brand, agency, company, or other organization, you confirm that you have authority to act on behalf of that organization.

2. What ClearCollab provides

ClearCollab provides tools to help:

• Brands and agencies create creator campaign briefs
• Brands and agencies collect and review creator applications
• Campaign owners shortlist creators and manage campaign statuses
• Creators create profiles, portfolios, and campaign applications
• Users organize collaboration-related information in one workspace

ClearCollab is a workflow and campaign management platform. Unless separately agreed in writing, ClearCollab is not a party to any collaboration, contract, payment, deliverable, or dispute between creators, brands, agencies, or other users.

3. User accounts

Users are responsible for maintaining the confidentiality of their login credentials and for all activity that happens under their account.

You agree to provide accurate information and keep your account details updated. You must not create fake accounts, impersonate others, misuse another user’s account, or attempt unauthorized access to the platform.

4. Creator profiles and applications

Creators are responsible for the accuracy of the profile, portfolio, social media, follower count, pricing, deliverable, and application information they submit.

Creators must not submit misleading information, fake follower counts, copied work, false claims, or content that infringes another person’s rights.

Submitting an application to a campaign does not guarantee selection, payment, barter collaboration, product delivery, or any commercial opportunity.

5. Brand and agency campaigns

Brands, agencies, and campaign owners are responsible for the accuracy of their campaign briefs, eligibility criteria, deliverables, timelines, compensation terms, barter terms, and selection decisions.

Campaign owners must not post misleading, illegal, fraudulent, abusive, discriminatory, or exploitative campaigns.

Posting a campaign does not guarantee applications, creator quality, campaign results, sales, reach, engagement, or successful collaborations.

6. Collaborations, payments, and disputes

ClearCollab may help users organize campaign applications and shortlists, but users are responsible for final collaboration terms.

Unless ClearCollab separately provides a payment or escrow feature and specific terms for that feature, all payments, barter arrangements, deliverables, approvals, revisions, usage rights, and tax responsibilities are handled directly between the relevant users.

ClearCollab is not responsible for disputes between creators, brands, agencies, clients, or third parties. Users are encouraged to document expectations clearly before starting a collaboration.

7. User content

Users may submit content including profiles, bios, portfolio links, campaign briefs, questions, application answers, notes, images, social media links, and other information.

You retain ownership of the content you submit, but you grant ClearCollab a limited license to host, store, process, display, reproduce, and use your content as needed to operate, improve, and provide the Services.

You are responsible for ensuring that you have the rights and permissions needed to submit content to ClearCollab.

8. Prohibited use

You agree not to:

• Use ClearCollab for illegal, fraudulent, misleading, harmful, or abusive activities
• Post fake, deceptive, or exploitative campaigns
• Submit false creator, brand, agency, or campaign information
• Scrape, copy, resell, or misuse creator, brand, agency, or campaign data
• Harass, spam, threaten, or abuse other users
• Upload malware, harmful code, or content that disrupts the platform
• Attempt to gain unauthorized access to systems, accounts, or data
• Infringe intellectual property, privacy, publicity, or other rights
• Use ClearCollab to build or enrich competing unauthorized databases
• Circumvent platform security, rate limits, or access controls

9. Platform privacy and campaign data

Campaign owners may receive information from creators who apply to their campaigns. Campaign owners are responsible for using applicant information lawfully and only for legitimate campaign-related purposes.

Users must not export, sell, leak, publish, or misuse private applicant lists, internal notes, shortlists, or campaign information.

10. Public and private information

Some areas of ClearCollab may be public, such as public creator portfolios, public creator insight pages, or public campaign pages if enabled. Other areas, such as private campaign dashboards, internal notes, shortlists, and application review tools, are intended for authorized users only.

Users should carefully review what information they choose to publish or share.

11. Fees and payments

Some ClearCollab features may be free during early access or testing. We may introduce paid plans, campaign posting fees, subscription plans, or premium features in the future.

If paid features are introduced, applicable pricing, billing, renewal, cancellation, and refund terms will be shown before purchase or subscription wherever required.

12. Service availability and changes

We may update, modify, suspend, or discontinue parts of the Services at any time. We aim to keep ClearCollab reliable, but we do not guarantee uninterrupted or error-free access.

13. Intellectual property

ClearCollab, including its name, logo, design, software, workflows, templates, and platform features, is owned by ClearCollab or its licensors and is protected by applicable intellectual property laws.

Users may not copy, modify, reverse engineer, resell, or exploit ClearCollab’s platform or branding without permission.

14. Disclaimer

ClearCollab is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, reliability, availability, and accuracy.

We do not guarantee creator quality, campaign success, brand deals, creator selection, payments, deliverables, engagement, reach, sales, or business outcomes.

15. Limitation of liability

To the fullest extent permitted by law, ClearCollab will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, goodwill, data, or business opportunities arising from use of the Services.

16. Account suspension or termination

We may suspend or terminate access to ClearCollab if we believe a user has violated these Terms, misused the platform, created risk for other users, or acted unlawfully.

Users may stop using ClearCollab at any time and may request account deletion by contacting us.

17. Governing law

These Terms are governed by the laws of India. Subject to applicable law, disputes will be handled by courts located in India.

18. Changes to these Terms

We may update these Terms from time to time. When we make changes, we may update the “Last updated” date above. Continued use of ClearCollab after changes means you accept the updated Terms.

19. Contact us

For questions about these Terms, contact us at:

Email: support@clearcollab.co